Navigator for Guardians

Who do I contact if I need help?

Whether you are just getting started on Gooru or are an experienced user who needs a little extra support, our Support Team is excited to help out however we can!

If you’re unable to find the support you need here, please feel free to email us at support@gooru.org. We will respond within 24 hours during the business week.

When you send us a message, it helps us if you can include a link or screenshot to any Gooru page that you are using, and contact us using the email account that you’re registered with on Gooru. The more context we have, the easier it is for us to help you!

With the exception of a few holidays, a member of our support team will respond within one business day – usually in under 2 hours during our official business hours (9am-6pm PST) – to ensure that you have the solution you need in a timely manner.

What do I do if Navigator won’t load?

If Navigator is not loading or working properly, there are several things you can try:

Refresh the page.
Clear your browser’s cache and then revisit gooru.org. You can find instructions on how to clear your cache for Mozilla Firefox here, Google Chrome here, Safari here, and Internet Explorer here.

If you are a learner trying to access your class, try this work-around:

If you are trying to access Navigator from a school or institution, it is possible that the firewall is blocking our website. Please ask your IT to white-list these domains in the proxy as these domains are what Navigator depends on.
You may be trying to access Navigator from an outdated browser. In order to provide you with the best and most secure experience, we only support the most recent browsers.

Please contact us at support@gooru.org if you are still having problems with the platform.

What will be/can be the best possible way to track a student’s journey if they switch tenants?

Every learner within the system has a Universal Learner Id that follows the learner life-long across the different stages of learning from K12, Higher Ed, Professional learning irrespective of the tenant they may be in each stage. So, when a learner moves from one organization to another within Gooru Navigator, the learner identity including proficiency in various facets, their portfolio, preferences and all the different attributes of the learner is available and accessible in the new organization.

What are the general implementation Steps?

Roster Your Students, Teachers, and Administrators – Currently, we offer onboarding users using single sign-on with IMS Global OneRoster, ClassLink, Gmail, and WS Federation. Google Classroom and Clever Integrations are also coming soon.
Locate Your Learner – We provide flexibility in your learners’ starting locations. Districts can use existing NWEA or other standardized test scores, create a quick diagnostic, allow for teacher input, or use an approximation based on grade level to provide the starting location for their users.
Create or Access District Data Lake (Optional and at additional Costs) – Gooru can integrate with an already established district or school data lake or create one for you. This allows the raw data from a variety of 3rd party tools and apps to be gathered and analyzed in one tool, Mission Control. School districts can opt into this feature at no additional cost.
Training Sessions – We recommend at least two training sessions per year to our districts. Our first training session will give teachers and administrators an overview and understanding of Navigator tools and how to use them. The second training happens two weeks later to address questions, concerns, and explore how to get the most out of Navigator. Please note that due to the current pandemic, all training sessions are remote and conducted over video chat.
Customize Navigator Learning Maps – Math Navigator has a built-in scope and sequence that allows for Navigated Learning, but districts can choose to align our framework to their curriculum needs and standards. Districts can provide Gooru with their custom scope and sequence or choose from a publicly available option.

How often will the openly licensed educational resources be reviewed and refreshed?

One of the many benefits of OER is the ability to update and refresh instructional materials. Instructional teams and classroom teachers that implement new instructional materials convene regularly to review and assess the current resources, add new ones, and remove outdated or ineffective resources. Districts aggregate feedback from classroom teachers throughout the year. All of the information is used to evaluate and refresh resources.

What should application developers (who will extend Navigator and make contributions to core solution — more of engineering team extension) should be prepared for?

Partners should have a good understanding of microservices architecture
Partners should have a good understanding of RESTful API design
Partners should have a good understanding of Java-based implementations
Partners should have a good understanding of front-end implementations based on EmberJS

What should Technology Partners (who will use Navigator in closed environment while extending workflows) should be prepared for?

Partners need to have an understanding of SSO models and should be using an identity provisioning system that can be configured at Navigator for SSO flows.
Partners should be able to share their roster data in OneRoster standards format, or via ClassLink Roster API.
Partners should be able to understand competency-based learning models, bring in the frameworks of interest, and be able to map the frameworks to other similar frameworks.
Partners should be able to identify, create, and curate content relevant to the competency model of interest; and be able to setup content working together with other NLC Partners.
Partners should be able to use shared API that requires an understanding of RESTful services and sync/async mechanisms to extend any workflows in their products to bring Navigator into play.
Partners should be able to push data (either as xAPI or Navigator specific data-in format) via shared API.
Partners should be able to sync data (either LTI outcomes or xAPI or Navigator specific data-out format) to their system via a shared API model.
Partners should be able to design deploy architecture based on guidance from other NLC Partners and should have expertise on AWS services, hosting & infra-manage.

What should Technology Partners (who will use our API layer to extend workflows) be prepared for?

Partners need to have an understanding of SSO models and should be using an identity provisioning system that can be configured at Navigator for SSO flows.
Partners should be able to share their roster data in OneRoster standards format, or via ClassLink Roster API.
Partners should be able to understand competency-based learning models, bring in the frameworks of interest, and be able to map the frameworks to other similar frameworks.
Partners should be able to identify, create, and curate content relevant to the competency model of interest; and be able to setup content working together with NLC.
Partners should be able to use shared API that requires an understanding of RESTful services and sync/async mechanisms to extend any workflows in their products to bring Navigator into play.
Partners should be able to push data (either as xAPI or Navigator specific data-in format) via shared API.
Partners should be able to sync data (either LTI outcomes or xAPI or Navigator specific data-out format) to their system via a shared API model.

What are the system requirements for using Navigator?

You can refer to our support website.

Content on the Navigator is available in how many languages?

Currently we have content in Math in the following languages and contexts:

Math (from Grade 2 – Grade 8) based on the Common Core Standards in the US
Math in Hindi (from Grade 1 – Grade 5) based on SCERT Chhattisgarh aligned to NCERT learning outcomes in India
Marathi (from Grade 1 – Grade 5) based on SCERT Maharashtra aligned to NCERT learning outcomes in India