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What do I do if Navigator won’t load?

If Navigator is not loading or working properly, there are several things you can try:

  • Refresh the page.
  • Clear your browser’s cache and then revisit You can find instructions on how to clear your cache for Mozilla Firefox here, Google Chrome here, Safari here, and Internet Explorer here.
  • If you are a learner trying to access your class, try this work-around:

Please contact us at if you are still having problems with the platform.